VediramTroubleshooting
Solutions to common Vediram Levee issues.
Plugin is not available
Why a plugin your organization enabled is listed in Levee but not ready, or not working in a project, and how to fix it
Agent can't see shared files
Why the AI agent cannot find or open a file or folder you shared with a project, and how to get it working
Agent can't reach a website
Why the AI agent gets "Access denied." when it tries to open a website or online service, and how to get access
Projects fail after a Windows update
Fix projects that stopped starting after Windows installed an update, because Windows and the Levee runtime image are out of step
Collecting logs for support
What to gather before opening a Levee support request, with a PowerShell script that bundles it into one zip file
Database queries are refused
Why the AI agent cannot connect to a database or gets a query refused, what you can check, and the error reference for IT
Startup Doctor checks
What the "Levee can't start cleanly" window and the amber banner mean, what you can do, and how IT fixes each check
Installation fails a check
What each Levee installer prerequisite message means and how to fix it
AI model errors
Why the AI agent cannot use its AI model inside Levee, what you can do, and the model gateway error reference for IT
Project won't start or stop
What each Levee message means when a project will not start, starts with a warning, or will not stop or delete, and how to fix it
Runtime image won't download
Fix a Levee runtime image that stays at downloading, fails to download, stalls, or reports missing disk space